Associate, Technology Operations

Technology Operations Engineer

• Implement, configure, and maintain cloud-based technology systems including Snowflake.
• Monitor and maintain the Snowflake platform, generating routine reports and dashboards.
• Develop and enforce technology operations procedures and guidelines for consistent and secure operations.
• Utilize SQL and Python for data integration, automation, and analysis.
• Administer role‑based access controls, enforce network security policies, and evaluate cost impacts to maintain efficient, secure data usage.

• Minimum knowledge of RDBMS, data management principles, and strong attention to detail with data entry and validation skills.
• Strong organizational skills and the ability to manage multiple tasks and prioritize effectively.
• Strong analytical skills, including structured budget analysis.
• Preferable:
  Bachelor's degree in Computer Science, Information Systems, or related field.
• 1–2 years of experience in a data management role or related field.
• Experience with cloud database management;
  Snowflake highly preferred.
• Relevant certifications a plus; foundational knowledge of AI/ML concepts is beneficial.

Competitive base salaries, bonus incentives, generous PTO, floating holidays, 12 federal holidays observed, 401(k) with employer match, comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance, short‑term and long‑term disability, basic life insurance, flexible hybrid working arrangements, paid parental leave, adoption reimbursement, on‑site fitness centers (in Delaware) and gym subsidy (for locations outside Delaware), confidential counseling support (EAP), health advocacy services, wellness program with financial incentives, tuition reimbursement, family scholarship programs, and career development and training opportunities.

Sallie Mae is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, veteran status or any other characteristic protected by law. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process.

The Americans with Disabilities Act of 1990 prohibits discrimination by employers in compensation and employment opportunities for individuals with disabilities who can perform the essential functions of the job. For accommodations, call .