Training Lead-Truss

Company Description

Alpine, an ITW company, is a leading provider of building component software, equipment, and the industry’s best service to truss manufacturers. Partnering with our customers, we help to improve their businesses and make them more productive. We are also a leader in delivering software solutions to home builders to increase productivity and profitability.

ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

The Training Lead is responsible for managing the Software Training team and providing direct supervision, coaching, and performance management for Software Trainers. This role leads the delivery of onboarding, adoption, and ongoing proficiency programs across the Alpine software suite for both new and existing customers. The Training Lead works closely with Support, Sales, and Marketing teams to ensure training programs remain aligned with evolving customer needs and product releases.

• Manage, hire, onboard, coach, and develop the Software Training team, including performance management and workload planning.
• Own the training calendar and coordinate scheduling across customer onboarding, continuing education, software conversions, and internal training requests.
• Prioritize and allocate training resources based on customer needs, organizational priorities, and Solutions Delivery objectives.
• Develop and maintain instructor-led learning programs that strengthen customer proficiency and drive adoption of Alpine software solutions.
• Plan and manage customer webinar programs, including topic selection, scheduling, communications, and facilitation coordination.
• Partner with Support, Sales, and Marketing teams to align training delivery with customer rollout timelines and product releases.
• Maintain oversight of training content quality and consistency across instructor-led programs and LMS materials.
• Travel up to 30% as required.

• Minimum 5 years of experience in the truss design industry.
• Experience with Alpine truss design software strongly preferred.
• Proven experience delivering software training to customers.
• Demonstrated experience leading or mentoring trainers or technical educators preferred.
• Strong organizational, communication, and presentation skills.
• Ability to quickly learn new software and workflows.
• Experience with Learning Management Systems preferred.
• Spanish language proficiency a plus.

In Illinois, the pay rate will be between $81, (highly experienced).

ITW is an Equal Opportunity / Aff'l Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.