Project Manager, Change Management, IT Project Manager

Position:
Project Manager

Location:

Must currently be commutable to Newark, DE. Role is hybrid, 3 days per week onsite.

Duration: 12/31/2027

Rate:
Open

Interview:
Video

We are looking for a Project Manager to lead complex enterprise‑scale technology and business transformation projects across multiple work streams, departments, and geographies. This position will be a full‑time contract, and hybrid in Newark, DE.

• Own end‑to‑end delivery of large‑scale, complex projects across multiple work streams, departments, and geographies
• Define and drive project strategy, governance frameworks, success metrics, and delivery roadmaps in alignment with organizational objectives
• Lead project intake, prioritization, and resource planning in partnership with senior leadership and the PMO
• Proactively identify and manage risks, dependencies, and conflicts across the project portfolio, escalating as appropriate
• Mentor and guide junior project managers and coordinators, building PM capability across the organization
• Champion continuous improvement in PM methodologies, tools, templates, and best practices
• Serve as the primary point of accountability for project delivery, maintaining trust and transparency with executive sponsors, business owners, and key stakeholders
• Design and deliver executive‑level status briefings, steering committee presentations, and portfolio dashboards
• Facilitate complex stakeholder alignment sessions, resolving competing priorities and negotiating scope and timeline tradeoffs
• Build and sustain strong working relationships across business and technical teams, vendor partners, and external consultants
• Own the end‑to‑end UAT strategy for enterprise implementations, defining scope, entry/exit criteria, resource requirements, and risk mitigation plans
• Oversee UAT planning across multiple business units, ensuring comprehensive test coverage aligned to business requirements and acceptance criteria
• Lead UAT governance including defect triage meetings, prioritization of critical issues, and go/no‑go readiness assessments
• Partner with QA leads, business analysts, and IT teams to ensure UAT environments, data, and tooling are ready and fit for purpose
• Drive executive sign‑off processes and ensure documented approvals are in place prior to go‑live decisions
• Identify systemic testing gaps and implement improvements to UAT processes for future projects
• Lead the planning and execution of enterprise system implementations, including ERP, CRM, HRIS, and other complex platform deployments
• Drive cutover strategy development including detailed run books, parallel processing plans, data migration validation, and rollback procedures
• Orchestrate go‑live war room operations, serving as the central command for real‑time issue identification, escalation, and resolution
• Coordinate across technical leads, infrastructure teams, vendors, and business operations to ensure seamless deployment execution
• Manage organizational change management activities including impact assessments, training strategy, and communication planning in partnership with HR and L&D
• Establish and lead structured post‑implementation support programs, including tiered issue triage, SLA tracking, and escalation protocols
• Own the post‑implementation review (PIR) process, driving root cause analysis, lessons learned documentation, and continuous improvement recommendations to leadership
• Monitor system adoption, KPI performance, and user satisfaction post‑go‑live, proactively flagging areas requiring intervention
• Oversee transition from project mode to operations, ensuring clean handoffs to support teams, IT operations, and business owners
• Maintain post‑go‑live project documentation, FAQs, known issues registers, and operational runbooks
• Manage project budgets ranging from $500K to multi‑million dollar engagements, including forecasting, variance analysis, and executive reporting
• Oversee vendor contracts and third‑party delivery partners, ensuring accountability to scope, schedule, and cost commitments
• Lead resource planning across blended teams of internal staff, contractors, and vendor consultants

• 5+ years of progressive…