Consultant - Applications Programmer - Data Reporting and Operations Management

Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. We value the unique perspectives individuals bring from all backgrounds and career paths, fostering resilience, leadership and innovation. Our culture is inclusive and committed to fairness and well‑being.

Our in‑office culture supports collaboration, engagement, and career development with clear expectations and flexibility based on role‑specific responsibilities and business needs. This role offers a successful career path with opportunities to learn, grow and make an impact.

Develop, enhance, debug, support, maintain and test software applications that support business units or supporting functions. These application program solutions may involve diverse development platforms, software, hardware, technologies and tools. Participate in the design, development and implementation of complex applications, often using new technologies. Provide technical direction and system architecture for individual initiatives. Serve as a seasoned/proficient technical resource. Lead projects and direct activities of a team related to special initiatives or operations, but will not have direct reports.

May be responsible for a project and project budget. Collaborate with external programmers to coordinate delivery of software applications. Routine accountability is for technical knowledge and capabilities and works under minimal supervision with guidance from more seasoned consultants, typically requiring 5‑7 years of experience.

Support Global Operations, Data Reporting and Operations Management in a workflow configuration role for SWFT workflow and eForms configuration. Review business requirements, configure workflow input forms and user access in collaboration with business teams, test completed forms, and schedule forms for production deployment. Participate in the design, configuration and implementation of complex workflow forms and fulfillment flows. Collaborate with business users and technology partners to implement workflow solutions.

Lead projects and direct activities of a team related to special initiatives or operations, providing configuration direction as needed. Coordinate delivery of workflow solutions with business partners, technical support teams and other configuration resources. Accountability is for business process understanding and technical knowledge and capabilities, with minimal supervision and guidance from more seasoned resources.

High School Diploma / GED / Secondary School or equivalent

• 3‑5 years of hands‑on experience configuring and implementing workflow or business process automation solutions on a comparable workflow platform. Experience limited to end‑user, operational, or business support activities without direct configuration responsibilities will not be considered.
• Demonstrated experience performing configuration of workflow solutions, including requirements analysis, intake and fulfillment form creation, data element selection, routing and conditional form logic, testing, deployment, and production publication of solutions.
• Proven experience serving as a workflow consultant, partnering directly with process engineers and business stakeholders to review requirements, challenge assumptions where appropriate, and translate complex business processes into configured and production‑ready solutions in the workflow configuration tools.
• Strong technical aptitude, with the ability to quickly learn and build expertise in applications such as SWFT (Simplified Workflow Tool) and adopt new configuration techniques.
• Extensive hands‑on configuration experience within a workflow platform, including building and modifying forms, defining workflow logic, configuring user access and permissions, testing functionality, and deploying enhancements into production environments.
• Ability to independently lead the full configuration lifecycle with minimal oversight,…