Director, Procurement Operations

About This Position

This director level role provides enterprise leadership for all procure-to-pay performance, contracting governance controls, and master data integrity across the health system to support operational, clinical, and financial goals.

• Own enterprise P2P performance metrics (first-pass match rate, unmatched receipt & invoice aging, invoice cycle time).
• Establish governance model for requisition intake and approval workflows.
• Lead PO exception reduction strategy and oversee contract intake risk profiling and renewal governance.
• Enforce procurement policies, delegation of authority controls, and ensure alignment between negotiated terms, item master updates, and purchasing execution.
• Direct team in procure-to-pay operations, contract execution, and supplier engagement.
• Partner with Sourcing, Value Analysis, and Contracting to support category strategies and compliance.
• Validate and implement savings through identifying rouge buying, off-contract spend, and channeled procurement strategies.
• Establish enterprise item and vendor master governance framework, define data ownership model, and oversee price file validation and catalog integrity.
• Implement data quality audits, duplicate detection controls, and drive automation to reduce manual data corrections.
• Oversee procurement dashboards, KPIs, and performance reporting, providing actionable analysis on spend, supplier compliance, pricing trends, and operational performance.
• Serve as operational lead for procurement system performance, catalog integrity, and workflow optimization.
• Ensure sound internal controls, policy compliance, exception management, and audit readiness.
• Oversee AI-supported analytics and establish prompt engineering standards for procurement use cases.
• Prepare executive-ready summaries, dashboards, and reports for Supply Chain leadership and communicate procurement updates and operational insights.
• Lead, mentor, and develop team members, overseeing onboarding, training, performance management, and cross-training.
• Support P&L review, budgeting, accruals, and administrative fee processes; maintain confidentiality and compliance with organizational and HIPAA policies.

• Bachelor’s degree in Business, Supply Chain, Analytics, or related field required;
  Master’s degree preferred.
• 7‑10 years of progressive experience in procurement, supply chain operations, or healthcare supply chain.
• Proven experience leading teams, developing talent, and managing cross-functional initiatives.
• Lean/6 Sigma experience and/or certifications preferred.

Annual range: $ - $.

• Full medical, dental, and vision coverage.
• Life insurance.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll‑over, opportunities to cash out.
• 12‑week paid parental leave.
• Work/Life benefits: annual membership to Care@Work, backup care services for dependents, retirement planning services, financial coaching, fitness and wellness reimbursement.
• Discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, and more.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.