Crisis Management Analyst

CRISIS MANAGEMENT ANALYST

The Crisis Management Analyst reports to the Supervisor of Crisis Management in the First Line of Defense. The position will assist in the development and implementation of all core activities of the Crisis Management Planning framework (Crisis Management, Incident Response, Testing, Tabletops, Training).

• Assist the Crisis Management Supervisor with multiple first responder areas, supports and manages strategic execution of the Crisis Management framework and its related components including but not limited to (Crisis Management, Incident Response, Testing, Tabletops, Training, Reporting).
• Participates in the CM First Line of Defense (FLoD) core activities of the Crisis Management Planning framework inclusive of gap assessments, risk measurement, appropriateness of mitigation strategies, and material risk identification.
• Ensures Crisis Management and the FLoD roles and responsibilities, timelines, and requirements are clear.
• Drives the socialization, adoption, consistent and appropriate implementation, and ongoing maintenance of the Crisis Management policies, standards, methods, etc. across the bank.
• Ongoing subject matter expertise on all Crisis Management regulatory requirements, defining threats, and risk scenarios in order to provide recommendations on changes or program enhancements required to address such requirements and threats.
• Acts as a Crisis Management Management advocate towards the front line business units ensuring business buy-in and facilitating integration of second line policies, standards, and minimum requirements.
• Aids in Board and Supervisor management reporting
• Assists in Crisis Management awareness training relating to Risk Management, including new and changing policies, systems, and methodologies
• Assesses BC risks and policy/standard/procedure compliance relating to controls design, FLoD testing processes, FLoD testing results and sample based testing
• Provides support for Internal Audits and Regulatory Exams
• KRI monitoring, monitoring of remediation plans and performing quality assessment reviews
• Understand and apply internal policies/procedures, laws and regulations and managing to regulatory requirements including but not limited to: FFIEC, OCC, FINRA, Federal Reserve
• Provides backup for Crisis Management Supervisor as necessary

• Bachelor's Degree or equivalent
• Minimum 5 years of Crisis Management experience
• Minimum 3 years of financial services experience
• Minimum 3 years of project management experience

• Demonstrated strong skills in applying Crisis Management planning principles to various levels (staff, management and executive) of the company.
• Able to effectively interact with peers, subordinates, internal and external customers and vendors.
• Excellent, analytical, problem solving, communication, and prioritization skills
• Demonstrated ability to influence and motivate individuals and teams.
• Advanced presentation skills and oral and written communication skills
• Excellent project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together.
• Self-starter with the ability to work independently.
• Fully proficient with Microsoft Office applications, including (but not limited to) Word, Excel, Visio, and Power Point

Starting base salary: $78,970 - $126,140 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at.

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