Vice President, Product, Design Delivery

Vice President, Product, Design, & Delivery

As VP, you will lead product, design, and delivery for our Private Student Lending business, steering strategy, operations, and success across the organization.

• Serve as the Profit & Loss steward for the lending business across all product lines.
• Direct day-to-day business management across Product, Client Experience, Marketing, Operations, Technologies, Legal, Risk, Controls, Compliance, and Finance.
• Own Product Development & Delivery for Private Student Lending and Retail Deposits, leading Agile Product Teams, Program / Initiative Management, and Quality Assurance / UAT.
• Lead Design teams for web, partner and marketing collateral, application, servicing, and call center agent experiences.
• Prepare and deliver Business Performance updates across multiple senior forums.
• Maintain a strong Controls environment with oversight of exceptions monitoring and ensuring accuracy in pricing and disclosure management; serve as the business lead for Audit and Regulatory inquiries.
• Hire, coach, mentor, and develop junior talent on the team and across the organization.
• Stay aware of industry and competitive trends and formulate prudent actions for Sallie Mae.

• Bachelor’s degree in Finance, Economics, Engineering, or a related field; MBA or Master’s degree preferred.
• 15+ years of experience in Financial Services, with a proven track record of leading product teams and driving business transformation.
• Proven experience setting business & product direction, go‑to‑market strategy, and design with data‑driven decisions within an Agile Product environment.
• Superior business and financial acumen with the ability to think end‑to‑end across multiple functional areas.
• Dynamic people leader, able to guide, develop, and motivate a broad audience of direct and indirect reports.
• Experience in managing business controls and ensuring compliance with regulatory and internal policy requirements.
• Ability to form and influence relationships across a matrix organization and gain buy‑in to drive toward an aligned direction.
• Intellectual curiosity with the ability to learn fast and drive results in the right way.
• Ability to operate independently and work with a sense of urgency.
• Strong attention to detail but can also elevate up and see the big picture.

• Competitive base salaries
• Bonus incentives
• Generous PTO, Floating Holidays and 12 Federal Holidays observed
• Support for financial well‑being and retirement – 401(k) with employer match
• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
• Employer‑paid short‑term/long‑term disability and basic life insurance
• Flexible hybrid working arrangements
• Paid parental leave and adoption reimbursement programs
• Free access to on‑site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
• Tuition Reimbursement and Family Scholarship Programs
• Career development and training opportunities

We are a mission‑driven organization focused on empowering students and driving transformative change. Diversity, equity, and inclusion are core to our culture, and we encourage you to bring your authentic self to work.

Sallie Mae is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855)756‑2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.