Store Manager, Retail & Store Manager

Overview

Calling Managers who are passionate about leading with a purpose! At The Good Feet Store
, we believe in more than just selling products – we’re dedicated to transforming lives. As a Store Manager, you’ll be at the forefront of our mission, empowering customers with solutions that improve their quality of life. This isn’t just a job; it’s an opportunity to foster growth, develop meaningful relationships, and make a positive impact every day. If you’re driven by a desire to inspire others and lead a team toward success, we invite you to embark on this rewarding journey with us.

The Good Feet Store is a specialty retail store committed to the health and wellness and quality of life improvement of our clients by selling Arch Support systems and specialty products tailored to their individual needs. At Feet First Partners, our Store Managers are also fully trained Certified Arch Support Specialists (2‑week paid training and certification provided). Our Store Manager not only plays an impactful role in assessing our client’s needs, educating clients on the benefits of proper arch support, and recommending suitable products, but also in developing and leading a team to do the same.

• Core Values:
  Step up every day for our clients and communities.
• Service
• Teamwork, Excellence, Passion, Unwavering Integrity
• People
• A proven premier product: a recent efficacy study performed through Mass General Hospital showed that our 3‑Step Arch Support Systems are clinically proven to significantly reduce pain in just four weeks, all while improving balance and stability.
• Excellent retail hours: we close at 6pm EST every day of the week.
• An impactful role: help clients walk with confidence and see real changes in their lives.
• A positive culture of caring: supportive, empathetic team that values collaboration and individual growth.
• Full benefits package: PTO, sick time, 401(k) with company match, medical, dental, and vision insurance, and employee discounts.
• Top‑notch training: initial sales training and certification as well as ongoing comprehensive training on all products, processes, and industry trends.
• Competitive compensation: annual base salary between $70,000–$80,000 plus monthly store bonus based on store performance (total compensation $80,000–$92,000).
• Growth opportunities: 21 locations open or in development (on our way to 50+) in CT, RI, NY, PA, NJ, DE, and FL. Feet First Partners is the fastest growing franchise in the Good Feet Store’s national portfolio. We offer numerous opportunities for upward mobility and promote from within.

• Consistently train and develop a team to meet both individual and store goals through personal mentorship and development.
• Give 100% to your team and clients every day, ensuring a rewarding, world‑class experience they’ll be sure to tell their family and friends about.
• Analyze daily data and metrics to make business decisions and consistently drive sales.
• Educate customers on the benefits of proper arch support and recommend suitable products.
• Assist customers in trying out different products to ensure the perfect fit.
• Provide exceptional customer service to build lasting relationships.
• Oversee all operations of the store, including inventory and managing client rotation.

• Have 1+ year(s) of experience generating new business, increasing sales, and meeting or exceeding goals.
• Have 1+ year(s) of experience in a supervisory role within a customer‑facing business.
• Enjoy being an active part of the sales rotation with your team.
• Foster and support a culture built around a diligent, but empathetic approach to solving people’s problems.
• Lead by example and prefer to be on the field with the team rather than the sidelines.
• Believe in and hold the team accountable to our core values, products, policies, and the ability to change people’s lives.
• Possess great communication (verbal & written), presentation, and interpersonal skills, with the ability to build quick rapport and speak professionally with confidence.
• Expert time‑management skills, set realistic deadlines, and follow specific steps to reach time‑sensitive tasks/objectives.
• Basic computer and operating systems skills (Outlook, Teams, Excel, POS, etc.).
• Ability to work a fluctuating schedule: days, evenings, weekends (both Saturday and Sunday), and some holidays. Store hours are Monday–Saturday, 9am–6pm;
  Sundays 10am–6pm.