Branch Manager Trainee

Locations

Showing 1 location at 284 Newark, 230 Executive Dr., Ste 5, Newark, DE 19702, USA.

• On-site
• Distribution & Branch Operations
• Full-Time
• Requisition #: BRANC
  014045

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for the Branch Manager Trainee position for our Branch Operations group. The Branch Manager Trainee’s responsibilities include taking direction from multiple sources to learn all aspects of branch operations and the Branch Manager position. This will include shadowing or fulfilling the duties of each role within the branch up to and including graduation to the role of Branch Manager.

The BMT is a strong team player, results oriented, has a dedication to excellence and a sense of urgency to achieve business objectives.

Online assessment required for consideration.

Why work with us?

Benefits are effective on day one for all full-time direct hires.

Training programs are available to help guide team members and develop new skills.

Growth Opportunities - there are immense opportunities to grow your career.

• Help the branch build its sales including the new business component by helping to maintain house accounts through active dealer communication of new product launches, services, supplies, prices and new product sales and/or discounts via outbound calls and in-house counter discussions. Conduct outbound calls of existing and lost customer accounts.
• Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products.
• Provide excellent customer service via walk-ins, phone calls and e-mails.
• Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates – ensure accuracy of information being entered to guarantee correct item(s) are ordered.
• Periodically reach out to customers to determine satisfaction with the organization, products and services.
• Maintain records and prepare reports on sales activities and manage inventory levels.
• Expand knowledge of HVAC products and keep current with latest trends within the industry.
• Learn the roles and responsibilities of all functions and responsibilities within the branch including: CSRs/Inside Sales Representatives, Warehouse Associates, Drivers and Branch Manager.
• CSR
  - Counter duties:
  Face-to-face interaction with customers, complete transactions using Mincron; etc.
• Warehouse duties: safely operate a forklift, proper and safe loading/unloading and stacking techniques, filling customer orders – Will Call; etc.
• Driver duties: delivery process, documentation procedures, DOT regulations and internal safety protocols.
• Branch Manager duties:
  Learn employee relations, timekeeping, inventory control, asset protection; etc.
• Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
• Ensure branch showroom is adequately stocked, cleaned and organized as well as the warehouse and showroom and ensure there are no safety hazards.
• Perform other duties as assigned.

• 1 – 3 years customer service, retail or HVAC preferred

• Bachelor’s degree in business
  - Prefer degree in Business, Sales, HVAC related field OR equivalent experience

People Management:
No

• Must be able to perform essential responsibilities with or without reasonable accommodations

• Manager, Regional Operations (ROM)

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.

The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.