On-Site Sustainability Program Manager

The Onsite Sustainability Program Manager is responsible for Christiana Care’s waste management strategy, objectives, and assessment of business impact while adhering to the organization’s code of ethics and corporate compliance/waste program and sustainability goals. This individual is responsible for working in conjunction with the system’s stakeholders on all relevant policies, procedures and guidelines for waste management while educating Daniels’ products, services and best practices while providing more sustainable outcomes for Christiana Care.

• Support the development and execution of Christiana Care’s strategies that align with defined key business metrics around best practices, compliance, training, cost savings, sustainability etc.
• Develop communication channels and meeting cadence with key stakeholders at each facility.
• Regulatory Compliance Support – Provide onsite support, including coordination of appropriate resources, to support compliance with all applicable federal, state, and local regulations governing Daniels managed waste streams, while proactively identifying opportunities to mitigate regulatory, operational, and safety risks. This includes support and coordination of proper classification, handling, storage, documentation, training, vendor compliance, trend analysis, and corrective action follow up to reduce risk exposure and maintain continuous regulatory readiness across all facilities.
• Onsite Standards Monitoring – Serve as an onsite resource to monitor all Daniels employees and support adherence to Daniels standards and Christiana Care safety standards.
• Manage 3rd party vendor for shredding relationships, reviewing billing, managing initiatives including safety and regulatory compliance support, and delivering billing metrics.
• Oversee the entire Daniels Total Waste Solutions Program driving defined program KPIs, segregation and reduction initiatives.
• Provide and monitor reporting of Daniels Total Waste Solutions Program, incorporating data on additional waste streams as provided by Christiana Care, for the purpose of tracking sustainability and emissions. In addition, there will be benchmark reporting to metric facility and system sustainability improvements, as well as comparisons to other large health systems across the country.
• Analyze and report Christiana Care’s performance metrics through reporting on waste volumes, container utilization, and spend (Monthly Reporting Packet and Regulatory & Waste Analysis Report), and support data driven cost savings and efficiency recommendations based on trend analysis, utilization patterns, and waste stream optimization opportunities.
• Align internal relationships to support Christiana Care with Billing, Operations, Service and Sustainability.
• Provide expertise and support to Christiana Care around the Daniels’ full product line and services.
• Manage defined sustainability initiatives:
  • Container Right Sizing – Ensure that facility is outfitted with the right‑sized container for the space available as well as for the volume of waste that is generated per area or unit of the hospital; driving the ability to collect more waste per bin results in less service, transport, cleaning, and emissions output.
  • Optimization of Service and Routing – monitor and leverage waste volume data and maximize available onsite storage to effectively reduce the total number of pickups required, which results in less transport. In addition, routinely review and optimize service routes to minimize fuel consumption.
  • Proper Waste Segregation and Waste Reduction Initiatives – continuous focus on correct waste classification through education. Ensure that waste streams are being processed in accordance with all regulations, while reducing waste going into higher treatment waste stream levels that require additional transport, incineration, etc.
  • Coordinate and work with relevant team to proactively identify and recommend process changes that increase waste diversion from landfills while creating new opportunities to advance sustainability efforts.
• Complete routine audits:
  • Hospital site level sharps, RMW, chemo and non-hazardous pharmaceutical waste audits.
  • Hospital site level confidential document shredding audits.
  • Ad hoc waste audits available upon request.
• System-level training and education (in-person/virtual):
  • Proper waste segregation aligned with Christiana Care’s waste policy, reduction initiatives, and sustainability efforts.
  • Best practices for safe and compliant disposal.
  • Container specific features, functions, and benefits.
  • Hazardous waste paperwork, packaging, and labeling.
  • Consumable ordering.
  • Ad hoc training upon request or as needed.
• Support and project manage new implementations.

• Commercial Finance
• Field Service
• Plant Operations
• Account Management
• Logistics
• Billing