Head of Quality North America

Head Of Quality – North America (HPS)

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients. Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.

We are looking for our next Head of Quality – North America (HPS) within our Health & Pharma Solutions team. The Head of Quality will lead and transform Quality across North America by deploying and embedding a harmonized One Roquette QMS, ensuring alignment across sites, consistency of practices, and measurable performance improvement. This is not a compliance role — it is a transformation role to simplify, standardize, and elevate Quality performance across North America, acting as a connector and change leader, driving adoption of global standards and building a high-performing, collaborative Quality network.

This position is located in Newark, DE.

Compensation:

The current salary range for this role is estimated to be $172,938 – $234,110. In addition, this position may also be eligible to earn performance-based incentive compensation. The specific compensation offered to a candidate will be influenced by a variety of factors including but not limited to skills, qualifications, experience, and location.

• Own product release across all sites within the North America Region
• Guarantee product safety and regulatory compliance (Pharma, Food, Feed as applicable)
• Ensure full deployment and consistent application of the Quality roadmap
• Drive alignment across all sites and teams to eliminate fragmentation
• Lead a connected, high-performing Regional Quality network
• Build a culture of continuous improvement, simplification, and customer focus

• Lead the North America Quality strategy and roadmap
• Contribute actively to HPS global Quality strategy and standards
• Drive transformation of Quality ways of working, embedding Lean principles across the Region

• Drive deployment and adoption of the global QMS roadmap across all North America sites
• Ensure consistency of interpretation and execution of standards, processes, and tools
• Connect sites and teams to share best practices and resolve inconsistencies
• Foster cross-site collaboration and a One Roquette mindset
• Challenge unnecessary site-specific ways of working

• Lead deployment of Lean / Operational Excellence methodologies
• Act as a Black Belt-level change agent to simplify processes and reduce waste
• Improve cycle times (CAPA, deviations, release, complaints)
• Roll out tools, training, and coaching to site Quality teams
• Embed continuous improvement into daily operations

• Lead and develop the Regional Operational Quality network
• Ensure strong QA and QC performance, including product release and lab efficiency
• Drive standardization and best practice sharing

• Ensure high-quality, timely response to customer requirements and complaints
• Improve end-to-end customer quality journey
• Collaborate with Sales and Customer Care

• Ensure audit readiness and inspection performance
• Lead internal and external audits
• Act as Regional Crisis Leader for product-related issues

• Build and develop a high-performing Quality leadership team
• Develop Lean and problem-solving capabilities across the network
• Drive quality culture, ownership, and accountability
• Promote transparency and benchmarking across sites

• Ensure appropriate oversight of third-party suppliers
• Represent Roquette in industry forums and associations, especially IPEC

• Ensure CAPEX projects meet Quality and regulatory requirements
• Embed Quality by design in investments

What You'll Need:

Education:

• Bachelor's degree or higher in a relevant scientific or engineering discipline; advanced degree preferred
• Six Sigma Black Belt certification preferred;
  Lean /…