Retail Team Leader; PT
Listed on 2026-06-02
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Retail
Retail Associate/ Customer Service, Retail & Store Manager
Job Mission
As part of the New Balance retail leadership team, the part‑time Retail Team Lead assists with duties such as opening/closing the store, driving results and delivering a world class experience for our guests. You will lead by example through New Balance's Core Competencies.
Major Accountabilities- Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
- Be results‑driven in achieving our store key performance indicators through training and development of our associates
- Deliver a great guest experience utilizing our GUEST service model
- Opening/closing the store
- Follow safety and reporting regulations, including proper lifting procedures
- Must be 18 years of age or older.
- 2 years' retail supervisory experience preferred
- High school diploma or equivalent educational experience
- Demonstrated leadership ability
- Strong customer service and verbal communication skills
- Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
- Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Christiana, DE Retail Only Pay Range: $16.65 - $20.85 - $25.00 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate BenefitsNew Balance offers a comprehensive traditional benefits package including medical, dental, vision, life insurance and 401K. We also provide online learning and development courses, tuition reimbursement, a $100 monthly student loan support and other perks. You’ll also receive a yearly $1,000 lifestyle reimbursement, 4 weeks vacation, 12 holidays and generous parental leave.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part‑time associates are provided 401k, short‑term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity EmployerNew Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
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