Retail Part-Time Sales Lead; Christiana Mall - Newark, DE

Job Description

Fabletics is looking for a Part‑Time Sales Lead for our retail store at Christiana Mall in Newark, DE. You will lead a customer‑centric team, delivering an exceptional, best‑in‑class customer experience while supporting both Sales and Operations. You’ll leverage cutting‑edge technology to create a seamless shopping journey between online and retail stores, collaborate with the Store Manager and passionate team of associates, and work together to exceed KPIs and drive the business toward new heights.

This position will report to the Store Manager.

• Embody our culture and values and provide insight to our customers on how to live their passion.
• Actively engage our customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
• Provide training and immediate feedback around our Customer Experience Playbook & other performance expectations.
• Work in coordination with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
• Communicate inventory and training needs to the Store Manager to increase overall customer experience.
• Maintain store‑merchandising guidelines that make the store easy to shop and add value to the customer’s purchase journey.
• Actively participate to provide and nourish feedback to the Store Manager to continuously improve the business.
• Strive for excellence meeting and exceeding store objectives relating to performance, productivity, efficiency, and quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards, as well as identify and communicate potential issues.
• Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

• 1‑year minimum of work experience within a retail environment. Prior retail management experience is a plus.
• Knowledge & familiarity of active lifestyle choices such as yoga, cycling/spin, pilates, weight training, running, nutrition and other healthy activities.
• Ability to socially interact with customers, employees and business partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast‑paced environment.
• High degree of comfort dealing with ambiguity, including the ability to take initiative when opportunity arises.
• Familiar with retail inventory and POS systems.
• Self‑motivated, a good communicator with an innate ability to bring the best out in others.
• Ability to multi‑task, set priorities and work well under pressure.
• Flexibility in work hours, open to evenings, weekends, and national holidays.
• This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours; occasional stooping, kneeling, crouching and climbing ladders may be required.
• Applicants must be 18 years of age or older.

• Willing to work onsite with a flexible schedule including evenings, weekends and holidays.

• 70% employee discount on Fabletics brands.
• Free outfits each month.
• Annual bonus plan.
• Flexible schedule.
• And more!

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status and other protected status as required by applicable law. We champion a vibrant workplace culture that thrives on diversity, inclusion and does not tolerate discrimination or harassment.

We encourage you to apply regardless of meeting all qualifications and/or requirements.