Senior Client Accounts Coordinator -Law Firm

Essential Functions

• Build and maintain strong, collaborative relationships with attorneys, clients, and internal stakeholders to support effective billing operations and client service.
• Serve as the primary billing contact for complex accounts, coordinating all aspects of the billing lifecycle, including prebill review, revisions, invoice generation, posting, and documentation management.
• Partner with attorneys to develop and execute billing and client follow-up strategies, proactively resolving billing issues and supporting timely collections.
• Analyze firm financial reports and billing data to identify trends, recommend process improvements, and enhance cash flow and overall billing efficiency.
• Ensure all billing activities comply with firm policies, client guidelines, and ethical standards, including reviewing invoices for accuracy prior to distribution.
• Maintain accurate client and matter data, including rates, budgets, and billing instructions, and support attorneys in developing and monitoring matter budgets and reporting.
• Monitor and manage billing timelines and deadlines to ensure timely processing of prebills, invoices, and collections, including support for year-end closing activities.
• Respond promptly and professionally to inquiries, resolving billing-related questions for attorneys, clients, and internal teams.
• Prepare and deliver routine and ad hoc reports to support decision-making by attorneys, clients, and firm leadership.
• Collaborate with the Billing Manager, Finance team, and other departments to support accounting operations, process improvements, and special projects.
• Participate in meetings and training to remain current on firm policies, procedures, systems, and best practices related to billing and collections