Senior Collections Coordinator

Sills Cummis & Gross P.C. is a full-service commercial law firm with offices located in New Jersey, New York, and Florida. The Firm prides itself on providing quality and effective legal services to a diverse range of clients from Fortune 500 companies to emerging growth businesses and foreign corporations conducting business within the United States.

It is our goal to be the best service provider to our client base. To achieve this goal, we understand that our team is our greatest asset. By working at Sills Cummis & Gross you will have a distinct and unique opportunity of long-term professional development, diverse assignments, and a supportive work environment. The successful candidate will join a team of highly skilled lawyers and support staff and be a contributing member to a sophisticated and successful legal practice.

We will provide you with the tools and training to support our attorneys and provide you with a platform to share your ideas and develop your skills.

The Senior Collections Coordinator plays a critical role in supporting the Firm’s overall financial health. In this dynamic role, the Senior Collections Coordinator is responsible for managing the Firm’s accounts receivable and driving progress toward financial targets through close collaboration with management, attorneys, and clients. The position focuses on building strong relationships, coordinating effective collection strategies for complex accounts, and improving cash flow by addressing aged receivables.

Through analysis of Firm reports, proactive communication, and partnership with billing leadership and support teams, the role contributes to revenue goals, operational efficiency, and timely year-end close activities.

The position requires solid business experience and strong analytical capabilities. The ideal candidate will bring excellent problem-solving skills, attention to detail, sound decision-making, and the ability to collaborate effectively in a team-oriented environment.

Essential Functions

• Establish and maintain strong collaborative relationships with attorneys and clients to support effective collection efforts
• Develop a thorough understanding of the Firm’s collection practices through regular meetings with attorneys and management, and document relevant strategies and decisions in the Firm’s collection software
• Coordinate with attorneys to evaluate, determine and execute appropriate client follow-up strategies to resolve aged accounts receivable
• Serve as the primary point of contact for more complex accounts, including preparing key collection documents, tracking deadlines and back-end account maintenance
• Maintain regular communication with Billing Manager and support team to collaborate efforts on best billing and collection practices
• Interpret Firm reports and financial data to identify trends and develop recommendations to improve cash flow, accelerate the collection cycle, and support revenue targets
• Assist in year-end Firm close activities, ensuring billing and collections deadlines are met accurately and timely.
• Respond promptly, professionally, and thoroughly to inquiries from clients, attorneys, and internal departments.
• Participate in department and group meetings as required and remain current on Firm policies, procedures, and best practices related to billing and collections.
• Provide support for accounting operations, including Billing, Cash Receipts, Collections, and special projects as business needs require.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Requirements:

• Minimum 3-5 years relevant Law Firm A/R, Billing and Collections experience.
• Must be able to successfully build internal and external relationships.
• Must have excellent written and verbal skills.
• Must have strong follow up and organizational skills.
• Proficiency in Microsoft Excel and legal accounting systems (Aderant, Intapp) preferred.
• Bachelor's degree in accounting or related field preferred.
• Demonstrates…