Senior Collections Coordinator

Client Overview:

Our client is a prestigious full-service professional services organization seeking a Senior Collections Coordinator to support accounts receivable, collections strategy, and revenue operations. This role plays a key part in improving cash flow, managing complex client accounts, and partnering with internal stakeholders to achieve financial objectives and operational excellence.

$80k - $100k Annually

The Senior Collections Coordinator is passionate about financial operations and thrives in a fast-paced, client-focused environment. This role is responsible for managing accounts receivable activities, coordinating collection efforts, maintaining strong relationships with clients and internal partners, and supporting revenue and cash flow objectives. The position requires a highly analytical and detail-oriented professional with strong communication, problem-solving, and relationship-management skills. This is a hybrid opportunity based in New Jersey, with an in-office schedule Monday through Friday and hybrid flexibility available after the initial onboarding period.

• Accounts Receivable Management:
  Manage aged accounts receivable and support collection initiatives to improve cash flow and reduce outstanding balances.
• Collections Strategy Development:
  Partner with management and stakeholders to establish and execute effective collection strategies for complex accounts.
• Relationship Management:
  Build and maintain strong working relationships with clients and internal business partners to facilitate successful collection efforts.
• Client Account Resolution:
  Coordinate follow-up activities and account reviews to resolve outstanding balances and payment issues.
• Complex Account Support:
  Serve as the primary point of contact for high-priority and complex collection matters.
• Financial Analysis:
  Analyze accounts receivable reports and financial data to identify trends, risks, and opportunities for improvement.
• Cash Flow Optimization:
  Develop recommendations to accelerate collections, improve payment cycles, and support revenue goals.
• Billing
  
  Collaboration:
  
  Work closely with Billing teams and business partners to resolve invoice discrepancies and improve collection outcomes.
• Documentation & Reporting:
  Maintain accurate records of collection activities, account updates, and client communications within designated systems.
• Year-End Financial Support:
  Assist with year-end close activities by ensuring billing and collection deadlines are met accurately and timely.
• Internal Stakeholder Support:
  Respond to inquiries from clients, management, and internal departments in a professional and timely manner.
• Process Improvement:
  Identify opportunities to enhance collections processes, operational efficiency, and overall financial performance.

• 3 - 5+ years of accounts receivable, billing, or collections experience within a professional services or legal environment.
• Strong knowledge of collections processes, accounts receivable management, and cash flow principles.
• Experience managing complex accounts and developing collection strategies.
• Excellent relationship-building skills with the ability to work effectively with both internal and external stakeholders.
• Strong written and verbal communication skills.
• Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
• Strong analytical and problem-solving abilities.
• Advanced attention to detail and commitment to accuracy.
• Proficiency with Microsoft Excel and financial reporting tools.
• Ability to exercise sound judgment, discretion, and professionalism when handling sensitive financial matters.
• Commitment to maintaining confidentiality while managing client and financial information.

• Experience with legal accounting systems such as Aderant, Intapp, or similar platforms is preferred.

• Bachelor's degree in Accounting, Finance, Business Administration, or related field is preferred.
• Equivalent combination of education and relevant accounts receivable, billing, or collections experience will be considered.

• Client-provided benefits available, upon eligibility.