Office Assistant

Overview

The Division of Enrollment Management at Rutgers University–Newark is dedicated to attracting, admitting, and supporting students throughout their academic journey. The division includes several key areas:
One Stop Student Services (integrating the Office of Financial Aid and the Registrar’s Office), the Office of Graduate and Undergraduate Admissions, and the Center for Pre-College Programs. The Office Assistant in the Office of Graduate and Undergraduate Admissions provides day‑to‑day office support ensuring high‑quality, student‑centered service delivery. This role supports staff, office workflow, and continuous improvement within the Office of Graduate and Undergraduate Admissions.

• Coordinate with the Director and the Administrative Coordinator to ensure the day-to-day operations of the Office of Graduate and Undergraduate Admissions are supported.
• Prioritize tasks and manage the flow of traffic in the welcome/reception and processing areas, handling regular walk-in traffic as well as scheduled appointments/visitors.
• Manage other duties as assigned throughout the year, demonstrating the ability to learn new information and use it to be effective in the position.
• Maintain an organized, neat, clean, and confidential area; keep the reception area visually pleasing and welcoming to visitors.

• High school or vocational school education or equivalent and three years of related clerical work experience.
• Computer data entry skills and ability to record and maintain data in computerized and non‑computerized formats.
• Effective client service skills and clear communication abilities.
• Willingness and ability to master new technology.

• Demonstrated data entry, word‑processing, typing skills and working knowledge of basic spreadsheet, word‑processing, database software, and e‑mail.
• Strong customer‑service orientation with exceptional responsiveness.
• Ability to manage multiple tasks while handling interruptions.
• Occasional evening and weekend hours required.

• Proficiency in Microsoft Office platforms:
  Word, PowerPoint, and Excel; knowledge of Admissions systems such as IMS, Image Now, Salesforce, Perceptive Content, Graduate Portal, and Enrollment System.

Grade 13:
Minimum $39,179.03 – Mid $45,960.07 – Maximum $53,028.06 (USD)

Offer will be based on qualifications, experience, and departmental or grant funding.

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Full Time – 37.5 hours per week (Standard 35.0 hours);
Day shift; fully on‑site work arrangement.

Union – AFSCME Local 1761 COLT

FLSA – Nonexempt

Status:
Full Time

Terms of Appointment:
Staff – 12 months

Pension Eligibility: PERS

Posting Number: 26ST0149

Posting Open Date: 01/29/2026

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment commences during flu season, Rutgers may require proof of seasonal influenza vaccination unless a medical or religious exemption is granted. Failure to provide proof may result in rescission of an offer or disciplinary action up to and including termination.

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law.

As an institution, we encourage all qualified applicants to apply. For additional information please see the…