Business Operations Administrator

About Ardena

Ardena is a global Contract Development and Manufacturing Organization (CDMO) and Contract Research Organization (CRO) specializing in precision medicine development. Ardena supports pharmaceutical and biotechnology companies in bringing innovative, complex molecules from discovery to market.

The Ardena Group operates from five sites across Europe and the United States, employing more than 750 professionals. Ardena European sites are located in Oss and Assen (the Netherlands), Ghent (Belgium), and Pamplona (Spain). Ardena US facility is based in Somerset, New Jersey.

Position: Business Operations Administrator

Department: Site Administration

Location: Somerset (US)

The Business Operations Administrator provides high-impact administrative and site operations support for the Somerset location. This role partners closely with site leadership, HR, and cross-functional teams to keep day‑to‑day operations running smoothly coordinating meetings and visitors, supporting recruiting, onboarding and employee programs, maintaining accurate records, and helping deliver internal communications and site events. The ideal candidate is organized, service‑oriented, and comfortable managing multiple priorities in a fast‑paced, on-site environment.

• Provide administrative support to the General Manager and site leadership, including complex calendar management, meeting coordination, travel arrangements, expense processing, and routing approvals/signatures.
• Coordinate internal and external meetings (e.g., client sessions, SLT/ELT meetings, town halls), including agendas/materials, room setup, and follow‑up actions as needed.
• Serve as a front‑line point of contact for visitors and guests; partner with Security to coordinate access, pre‑registration, and visitor badge preparation.
• Maintain accurate records, trackers, and documentation to support timely decision‑making and consistent execution.
• Provide general administrative support across site functions (e.g., Program Management, Supply Chain, EHS) including data entry, meeting logistics, and ad‑hoc projects.

• Support HR with communication and scheduling interviews.
• Partner with HR in the onboarding of new hires and offboarding for terminating employees.
• Responsible for scheduling interviews with the hiring team.
• Develop communications, flyers, posters, etc. for the site /HR internal communications.
• Partner with program management team to support periodic data entry and client meetings.

• Coordinate logistics for trade shows and site events in partnership with the Marketing team.
• Ensure timely delivery of marketing materials and resources.
• Assist with internal communications, including newsletters and SharePoint updates.

• Serve as the primary point of contact for general site‑related inquiries and communications.

• Plan and execute site‑wide events and support recognition programs.
• Act as a culture ambassador, fostering an inclusive and positive work environment.
• Participate/chair our internal We Care committee.

• Associates degree or Higher with at least 5+ years’ experience in an administration, human resources and/or marketing position. Bachelor’s degree in business administration, human resource management, or related fields with at least 4+ years’ experience in administration, human resources and/or marketing role OR
• Discretion and confidentiality (Demonstrated experience handling confidential and sensitive information – required).
• Notary Public required.

• Strong communication and interpersonal skills.
• Ability to read, write and speak English.
• Proficiency in payroll software is a plus, along with strong data entry skills.
• Attention to detail is critical.
• Organizational skills with the ability to manage multiple tasks efficiently.
• Strong verbal and written communication skills to interact effectively with employees and management.
• Works well in a team environment, fosters teamwork.
• Organized and resourceful, maintains good records that can be accessed and reviewed by others.
• Proficiency…