Claim Investigator

The position is part of the Case Management department working on all phases of injury claims. This is a full-time, onsite & permanent position.

• Has an AA Degree and a year or more experience working in a Personal Injury, Med Mal or Insurance Defense legal practice
• Quick learner, someone that can grasp concepts and apply them to similar projects
• Is empathetic, great listener, patient, and possesses strong communication skills
• Detailed-oriented and good at following established procedures
• Self-motivated
• Highly organized and thorough in keeping current claimants informed and their case moving
• Skilled in data entry with various software programsi>
• Committed to our core values:
  Excellence, Conscientiousness, Innovation, Claimant Focused, and Collaboration

• Conduct interviews and follow-ups with claimants or their representative who are victims of defective drugs or devices, environmental contamination, or have a general personal injury claim
• Conducts pre-litigation investigations, aspects of discovery work, reviewing records, drafting correspondence, analytical work, and updates, follows and guides claimant through the pre-litigation process
• Coordinating and following up on the retrieval of claimant’s records.
• Review medical records, annotating records following our robust bookmarking procedures
• Point of contact for your claimants, providing updates to their claim
• Interprets and disseminates information concerning claims and casework to supervisors
• Undertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notes