Office​/Dispatch Administrator

Location: Newark, NJ
Job Type: Full-Time
Pay Rate
: 17.00/hour
Work Authorization: United States (Required)

We’re looking for an organized and adaptable Office/Dispatch Administrator to join our team. This key role blends office administrative responsibilities with real-time dispatch coordination
, ensuring smooth day‑to‑day operations in a fast‑paced, 24/7 environment. If you're detail‑oriented, a problem solver, and thrive under pressure, this position is for you.

Coordinate and manage daily delivery routes for drivers

Maintain active communication with drivers throughout their shifts

Adjust routes quickly in response to traffic, weather, or customer changes

Collaborate with management to meet evolving customer needs

Respond to last-minute schedule changes with professionalism and flexibility

Build and maintain strong relationships with drivers and customers

Perform billing tasks, prepare and issue invoices, memos, and monthly statements

Respond to vendor inquiries and resolve payment issues in a timely manner

Reconcile vendor statements and resolve discrepancies

Keep track of transactions and investigate differences between shipping logs and invoice records

Maintain and update customer files, including accurate billing and contact information

Provide exceptional customer service via phone, email, and in‑person

Assist with general office operations including filing, data entry, and maintaining supplies

Provide administrative support to store management and staff as needed

Handle incoming calls, direct inquiries, and relay information to appropriate team members

High School Diploma or GED

Valid driver’s license

Prior experience in dispatching, administrative support, or billing preferred

Ability to prioritize and multitask in a fast‑paced environment

Proficiency with Microsoft Office and basic accounting software

Strong communication and problem‑solving skills

Ability to work independently and as part of a collaborative team

Availability to support a 24/7 operation (schedule flexibility required)

Be part of a dynamic, essential operations team

Weekly pay

Paid holidays & PTO

Ongoing training and career growth opportunities

Supportive and safety‑focused work environment

We are proud to be an Equal Opportunity Employer and welcome candidates of all backgrounds to apply. We do not discriminate based on race, gender, age, religion, disability, veteran status, or any other protected classification.