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Director of Commercial Operations

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: Accordance Search Group
Full Time position
Listed on 2026-02-12
Job specializations:
  • Business
    Business Development, Sales Marketing
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Director of Commercial Operations - Startup medical device

Base pay range

$/yr - $/yr

Additional compensation types

Annual Bonus and RSUs

Responsibilities
  • Develop and implement scalable sales operations processes to support the commercial team.
  • Implement and manage CRM systems to ensure data integrity, pipeline visibility, and actionable insights.
  • Lead data analytics efforts to track performance, identify trends, and inform strategic decisions.
  • Partner with sales leadership to develop and track quotas, ensuring transparency and alignment with business goals.
  • Help implement scalable processes for territory management, incentive tracking, and sales enablement.
  • Establish and optimize a customer support framework to provide best-in-class service.
  • Develop and implement strategies for customer onboarding, engagement, and retention.
  • Work closely with the commercial team to provide sales onboarding and support, ensuring seamless interactions between internal teams and customers.
  • Work closely with marketing, regulatory, and product teams to align commercial strategies with customer needs.
Order Management
  • Own the end-to-end order management process, including order entry, validation, fulfillment, coordination, and tracking.
  • Partner with finance to track and analyze invoicing, revenue performance, and forecasting.
  • Liaise with operations and manufacturing to confirm product availability and delivery timelines.
Seniority level
  • Director
Employment type
  • Full-time
Job function
  • Project Management
  • General Business
  • Sales
Industries
  • Medical Equipment Manufacturing
  • Biotechnology Research
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