Senior Process Engineer

Responsibilities

• Subject matter expert in process engineering concepts, solving complex business issues through structured methodologies.
• Leads high-impact, cross-functional process improvement initiatives requiring deep evaluation of business operations.
• Continuously contributes towards improving process engineering frameworks, governance, and standards.
• Provides guidance and mentorship to build organizational capability in process excellence.
• Leads end-to-end process improvement initiatives from discovery through value realization while leveraging the process engineering framework and templates.
• Provides DMAIC based approach to projects to drive business value for the company, lead focused, collaborative, cross-functional deep-dive workshops for high priority initiatives and bring process and data driven focused approach to support the organization's goals.
• Partners with business stakeholders to identify inefficiencies, root causes, and improvement opportunities across processes while risk rating failure modes.
• Clearly able to correlate and map multiple tracks of process engineering work for synergies and lineage.
• Translate process insights into clear, actionable recommendations (to-be) and business cases focused on measurable outcomes.
• Drive a value-first mindset, ensuring all process improvements are linked to tangible business impact.
• Champions the value realization framework to ensure measurable outcomes are part of the process engineering outcomes.
• Applies Lean Six Sigma, Design Thinking, and Agile methods to analyze, redesign, and optimize processes.
• Conducts structured process assessments, including process mapping (L1-L4), root cause analysis, and waste identification applying FMEA and 5 Why concepts as applicable.
• Continuously contributes towards process standards, frameworks, and governance mechanisms for consistent execution.

• 7–8 years of hands‑on process engineering experience with a strong track record of delivering measurable business impact — ideally in a global, matrixed organization where speed‑to‑value and stakeholder influence are critical success factors.
• Lean Six Sigma Green Belt (required) or Black Belt (strongly preferred), with demonstrated ability to apply Design Thinking and Agile methodologies alongside traditional process improvement tools.
• Proficiency with statistical techniques, flow charting, business analysis and experience in finance, banking, leasing and customer success/services environment in technology industry.
• Experience using AI and automation as accelerators within improvement projects is essential.
• Practical experience with at least one process mining platform, with the ability to independently extract, interpret, and act on process intelligence data.
• Strong business acumen and stakeholder engagement skills — able to quickly build credibility with senior leaders, translate process complexity into business impact narratives, and influence decision‑making without relying solely on data or formal authority.
• Based in or able to commute to Spring, TX or Berkeley Heights, NJ at least 3 days per week.
• Comfortable working across global time zones and collaborating with international teams and customers as part of a globally distributed organization.
• Ability to work independently and guide complex initiatives with minimal supervision.