Associate Product Manager

Responsibilities

• Support the intake process by documenting business requests, clarifying initial needs, and organizing discovery materials.
• Assist Product Managers with stakeholder interviews, meeting notes, follow‑ups, and synthesis of business pain points, outcomes, and scope boundaries.
• Help define and maintain business problem statements, desired outcomes, assumptions, dependencies, and open questions.
• Support demand package preparation to ensure Program Management, Architecture, Solution teams, and delivery partners receive clear and complete information.
• Maintain backlog and intake quality by ensuring requests are understandable, appropriately categorized, and ready for review.
• Coordinate with cross‑functional stakeholders to collect inputs, validate documentation, and track follow‑up items from discovery sessions.
• Support prioritization conversations by preparing data, summaries, and materials that clarify business value, urgency, risk, and readiness.
• Document success metrics, value hypotheses, and benefit tracking inputs under the guidance of Product Managers.
• Help identify issues, assumptions, and dependencies that may affect discovery readiness or handoff quality.
• Contribute to continuous improvement of templates, intake artifacts, and discovery processes within the Transformation Office.

• 2–5 years of experience in business analysis, product management, project coordination, process improvement, consulting, or technology‑enabled transformation.
• Preferred Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field (or equivalent experience).
• Experience with enterprise systems or workflow tools such as CRM, ERP, Service Now, Workday, Planview, WMS, or similar platforms.
• Exposure to business process mapping, SIPOC, value stream thinking, or operating model transformation.
• Experience preparing executive‑ready materials, intake documentation, or product discovery artifacts.
• Foundational knowledge of data literacy, user research methods, and design thinking principles.
• Familiarity with AI concepts and how emerging technologies influence business transformation.
• Experience supporting or facilitating workshops, discovery sessions, or cross‑functional working groups.
• Experience with Jira Product Discovery or similar product discovery and backlog management tools.
• Exposure to sales processes, marketing processes, or go‑to‑market workflows within enterprise environments.

• business analysis
• product management
• project coordination
• process improvement
• data literacy
• user research methods
• design thinking
• business process mapping
• SIPOC
• value stream thinking

• stakeholder management
• communication
• organization
• collaboration
• facilitation
• documentation
• prioritization
• problem-solving
• continuous improvement
• synthesis