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Operations Excellence Analyst — Automation & Process

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: Mitsui Sumitomo Insurance Group
Full Time position
Listed on 2026-07-19
Job specializations:
  • Business
    Business Analyst
Salary/Wage Range or Industry Benchmark: 65000 - 80000 USD Yearly USD 65000.00 80000.00 YEAR
Job Description & How to Apply Below

MSIG USA is seeking an Operations Excellence Analyst to support process improvement, documentation, and performance analysis across insurance operations. You will map end-to-end processes (SIPOC, swim lanes, RACI), define current-state and future-state workflows, and collaborate with Operations, Underwriting, and Technology to define automation use cases and governance.

The role emphasizes data-driven insights, dashboards, root-cause analysis, and benefits realization tracking within a regulated

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