Senior Collections Coordinator - Law Firm

Essential Functions

• Establish and maintain strong collaborative relationships with attorneys and clients to support effective collection efforts
• Develop a thorough understanding of the Firm's collection practices through regular meetings with attorneys and management, and document relevant strategies and decisions in the Firm's collection software
• Coordinate with attorneys to evaluate, determine and execute appropriate client follow-up strategies to resolve aged accounts receivable
• Serve as the primary point of contact for more complex accounts, including preparing key collection documents, tracking deadlines and back-end account maintenance
• Maintain regular communication with Billing Manager and support team to collaborate efforts on best billing and collection practices
• Interpret Firm reports and financial data to identify trends and develop recommendations to improve cash flow, accelerate the collection cycle, and support revenue targets
• Assist in year-end Firm close activities, ensuring billing and collections deadlines are met accurately and timely
• Respond promptly, professionally, and thoroughly to inquiries from clients, attorneys, and internal departments.