Head of Organizational Effectiveness

• Develop and lead organization design strategies aligned with the bank’s goals
• Design and implement agile-based "Next Evolution of Work" organizational structures
• Partner with HR business partners, business leaders, and stakeholders on restructuring and role evolution recommendations
• Analyze and optimize organizational structures and communicate recommendations to senior leaders
• Build and mentor a world-class team of organization design consultants
• Integrate change management through communication, stakeholder management, colleague engagement, adoption, and sustainment
• Use metrics, workforce analytics, and feedback to assess structural effectiveness
• Establish and maintain job architecture, including titles, levels, and career pathways
• Ensure quality and consistency of organization effectiveness methodologies, standards, health checks, job evaluations, and capability models
• Provide advice, challenge, and support to optimize business performance and achieve organizational effectiveness goals
• Link strategic advice with execution and measurable business outcomes

• 10+ years of relevant domain experience, ideally within financial services
• University degree in HR, organizational development, business management, or a related discipline
• Expert-level experience in organization design practices and methodologies
• Familiarity with agile delivery and organization design for agile-based organizations
• Expert consulting skills in problem solving, qualitative and quantitative data synthesis, critical analysis, and executive-level reporting and presentations
• Experience managing complex projects and change management initiatives
• Advanced analytical and communication skills
• Ability to present actionable recommendations to senior leaders
• Proven ability to develop, lead, and inspire high-performing teams
• Track record of thought leadership, continuous improvement, and innovation
• Results-oriented project management skills and high attention to detail
• High proficiency in Microsoft Office, particularly Power Point
• Knowledge of regulatory and compliance considerations within banking is advantageous

Demonstrates expert-level organization design practices and methodologies, with a strong focus on agile delivery and change management. Proven ability to lead high-performing teams and present actionable recommendations to senior leaders, driving measurable business outcomes.

• Organization Design Practices
• Agile Delivery
• Change Management Initiatives
• Advanced Analytical Skills
• Microsoft Office Proficiency

• Organization Design Methodologies
• Workforce Analytics
• Project Management
• Data Synthesis
• Critical Analysis
• Job Architecture
• Capability Models
• Quality Assurance
• Performance Optimization
• Executive-Level Reporting

• Mentoring
• Communication Skills
• Problem Solving
• Stakeholder Management
• Team Leadership

• Financial Services
• Regulatory Compliance
• Organizational Effectiveness
• Continuous Improvement
• Innovation

• Microsoft Power Point