Installation Manager

Job Description:

ITW Food Equipment Group LLC designs and manufactures commercial food equipment for food service and retail customers through its subsidiaries. The company’s products include ware washing equipment; cooking equipment, including ovens, ranges, and broilers; refrigeration equipment, including refrigerators, freezers, and prep tables; food processing equipment, including slicers, mixers, and scales; and kitchen exhaust, ventilation, and pollution control systems. ITW FEG has the largest service network in this industry to support our global customers, with highly specialized technicians and best-in-class supply chain procedures.

The company was incorporated in 2001 and is based in Troy, Ohio. ITW Food Equipment Group LLC is an Illinois Tool Works Inc. subsidiary.

The Install Manager is responsible for identifying growth opportunities and developing pricing strategies that drive market penetration of FEG Installs across all brands/market segments within the market area. Establishes lasting relationships with key dealers, major accounts, end user customers, and key influencers to capitalize on opportunities across the various product tiers. Extensive involvement with the pricing activities of the FEG Commercial group.

Responsible for annual service revenue of up to $6M.

These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically listed below may also be assigned.

• STRATEGIC LEADERSHIP: Support and implement goals aligned with the business long term plan, segmentation, and strategic direction as communicated by the Service Division Leadership team. Drive the overall success of the installation business. Anticipate local trends and implications accurately to create and articulate sustainable value.

• ACTION ORIENTED: Identify and seize new opportunities through strategic business development initiatives. Analyze performance data to recommend productivity, profitability, and customer satisfaction, productivity and efficiency improvements.

• CUSTOMER FOCUS: Cultivate external relationships with dealers and customers, build solid connections, and ensure the delivery of customer-centric solutions aligned with strategic goals to reduce conflict and grow the business by addressing their primary pain points.

• BUILD NETWORKS: Collaborate with the Installation Operations Manager, Service Sales, National Accounts, Installation Management team, Equipment Sales team, Service Operations in the territory to achieve service strategic objectives and support shared strategic objectives. Recommends and makes data driven strategic trade-off decisions within the assigned territory. Maintains awareness of market dynamics impacting the districts.

• DEVELOP TALENT: Prioritize the development of others through coaching, feedback, exposure, and strategic career moves. Provide training to the Installation teams & field service with implementation of new or existing programs.

• FINANCIAL ACUMEN: Management of the P&L of the business strategically. Use financial analysis to generate, evaluate, and act on strategic options and opportunities. Aid with Installation revenue forecasting.

• STRATEGIC MINDSET: Demonstrate ability to analyze data and apply to organizational strategies, drive simplification to all levels of the organization, be a point of contact for Installation pricing concerns within the territory and be able to resolve complex issues strategically which impact current and