Seasonal Production Operations Specialist

Be part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

The Seasonal Creative Production Specialist reports directly to the Director of Creative Production for Macy’s Studios, assisting show producers in creative logistics and event production for Macy’s Thanksgiving Day Parade. This role supports the creative team by coordinating details for performing elements in various aspects of event production.

• Support the Creative Producer by building decks/presentations, proofreading scripts, etc.

• Maintain proper communication with vendors related to operations and logistics

• Schedule sub-committee calls or Teams meetings

• Coordinate rehearsals and recording sessions, assisting the Creative Producer with music preparation, studio selection, talent transportation, and music production for pre-records

• Support the casting process and performance programs (marching bands, large performance groups, etc.) through outreach and communication with directors and actors

• Maintain the line-up in weekly communications and data entry

• Prepare and update official handbooks, training manuals, pitch decks, etc.

• Perform general office duties, including making copies, facilitating catering and building access for meetings, and assisting with deliveries and mailings

• Assist with event production or production logistics, including operation, load-in/load-out activities, and event setup/strike for various Macy’s Parade events and trainings

• Coordinate project tasks, generating follow-up lists, calendars of deliverables, reminders, and deadlines

• Manage the team calendar, production and volunteer meetings, and trainings

• Cast and source non-celebrity talent

• Organize and manage logistics for performance groups, marching bands, and Broadway performances

• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Communication

Skills:

Strong verbal and written communication skills for maintaining communication with vendors and team members

Organizational

Skills:

Excellent organizational skills to schedule meetings, coordinate rehearsals and recording sessions, and manage project tasks and calendars

Technical Proficiency: Proficiency in building presentations, proofreading scripts, and using general computer and technical tools

Detail Orientation: Ability to maintain accurate line‑up, data entries, and update official documents like handbooks and training manuals

Project Management: Skill in coordinating project tasks, generating follow‑up lists, and tracking deliverables, reminders, and deadlines

Logistics Coordination: Experience in coordinating travel, transportation, and logistics for talent and performance groups

Event Production: Knowledge of event production logistics, including operation, load‑in/load‑out activities, and event setup/strike

Creative Thinking: Ability to think creatively, strategically, and technically to contribute to the creative process

Leadership and Interpersonal

Skills:

Strong leadership, facilitation, and interpersonal skills with the ability to work across functional lines and at various levels

Customer Service: Provide exceptional support and service to the creative team and talent

Flexibility and Adaptability: Ability to adapt to a fast-paced environment and manage multiple tasks efficiently

Casting and Sourcing Talent: Experience in casting and sourcing non-celebrity talent for performances

General Office

Skills:

Competence in performing general office duties, including making copies, facilitating catering and building access, and assisting with deliveries and mailings

• Candidates with a bachelor’s degree or equivalent work…