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Product Support Associate — EdTech ; In-Person
Job in
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-02-07
Listing for:
Braven
Full Time, Apprenticeship/Internship
position Listed on 2026-02-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
A national nonprofit organization is seeking an Associate, Product Support to join their Product Team in Newark, NJ. This full-time role involves monitoring ticket queues, providing administrative support for third-party platforms, and ensuring effective communication with internal stakeholders. Candidates should have 1-3 years of relevant experience in customer support and proficiency in ticketing software. The organization offers competitive salaries and comprehensive benefits, with a commitment to equity and professional development.
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Position Requirements
10+ Years
work experience
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