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Part Time Customer Service Associate
Job in
Newark, Essex County, New Jersey, 07102, USA
Listed on 2026-02-20
Listing for:
Hertz
Part Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Provide customer service that is above and beyond for customer satisfaction and retention;
Responsible for first contact resolution and the customer interaction experience within the location;
Immediately handles and resolves customer issues at the counter;
Serves as the primary Net Promoter Score (NPS) liaison for the management team;
Analyzes NPS results to determine cause and execute plans to improve guest satisfaction
Position Requirements
10+ Years
work experience
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