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Senior Customer Success Lead - Enterprise CX; CCaaS

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: Sprinklr Inc.
Full Time position
Listed on 2026-06-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Lead - Enterprise CX (CCaaS)

Sprinklr Inc. is seeking a Lead Customer Success Manager to enhance customer experience with their Unified Customer Experience Management platform. In this role, you will manage relationships and lead customer engagement strategies, ensuring successful adoption of Sprinklr's solutions.

The ideal candidate has a robust background in customer success and experience with enterprise clients, coupled with strong analytical and communication skills. The position offers a competitive salary and benefits, including flexible paid time off and a comprehensive rewards package.

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Position Requirements
10+ Years work experience
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