Gallery Host

The Gallery Host supports daily operations across the Welcome Center, Coat Check, and Galleries, serving as a key member of the Visitor Experience team. Gallery Hosts create a warm, inclusive, and engaging environment for members, visitors, donors, and stakeholders by delivering genuine, high-quality service. Through active visitor engagement and a professional, positive demeanor, Gallery Hosts enthusiastically promote the Museum, its programs, and services while ensuring an exceptional on-site experience.

• Serve as the Museum representative in galleries. Greet and welcome all visitors.
• Monitor public activities in galleries. Ensure visitors adhere to Museum policies, paying particular attention to the safety of the collection and of others.
• Engage visitors in a professional, friendly, and positive manner. Answer questions regarding way finding, the collection, on‑site facilities and services, programs and events, and more.
• Take ownership of visitor queries and respond with friendly, genuine attention and follow through as needed.
• Maintain sufficient knowledge of Museum’s history, collections, special exhibitions, and visitor policies.
• Remain alert and immediately report anything unusual or out of place. Notify the Manager immediately of any issues that require attention.
• Attend daily morning briefings, all‑staff meetings, and periodic trainings.
• Monitor and replace any gallery materials as needed.
• Perform other duties as assigned.

• Welcoming, positive attitude with creative thinking and a willingness to learn and grow.
• Strong interpersonal and communication skills, with the ability to engage with individuals from diverse backgrounds.
• Demonstrated computer proficiency, including experience with Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Outlook).
• Comfortable working with large and varied audiences, including seniors, children, and individuals with special needs.
• Customer Service Experience Preferred
• Interest in the arts a plus.
• Available to work at least four (4) days per week, Thursday–Sunday, from 12:00pm – 5:00pm.