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Vehicle Inspection Agent

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: Drivo LLC
Full Time position
Listed on 2026-06-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below

Benefits

  • Pain Training
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Training & development

Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top‑notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognized.

Why Choose Drivo Rent A Car?

Exciting Opportunities:
Enjoy competitive compensation, opportunities for advancement within the company.

Positive Work Environment.

Training and Development:
Access ongoing training and development programs to enhance your skills and excel in your role.

Ideal Candidate Attributes
  • Strong attention to detail and organisational skills
  • Exceptional customer service and communication abilities
  • Familiarity with video inspection processes
  • Basic photography skills for capturing pre-existing conditions
  • Ability to manage traffic flow efficiently
What you will do
  • Greet customers dropping off rental cars with a warm smile
  • Secure vehicle keys, confirm documentation, and perform necessary checks
  • Perform video inspections for damages and remind customers to check for personal belongings
  • Identify and lost items found in the vehicle with detailed information
  • Park units requiring service in designated areas and inform the Service Supervisor
  • Thoroughly review cars for damage upon return, open and file claims promptly
  • Control traffic flow as a guide for incoming and outgoing rental cars
  • Ensure high-quality video check‑out processes
  • Record pre-existing conditions by capturing additional photos
  • Assist customers with inquiries about car features and conditions
  • Inform customers of return policies (e.g., No Smoking, No Pet Hair, Gas, etc.)
About you
  • High school diploma or GED
  • Minimum 1-year customer service experience
  • Must be at least 21 and have a valid driver's license with a clean driving record
  • Ability to follow defined service processes
  • Must be willing to wear company uniforms
  • Ability to communicate in English, speaking other languages including Spanish is a plus
  • Position available at LGA, JFK, and Newark airport locations
Salary

From $18.00 per hour - $20.00 per hour + up to $1500 bonuses.

Expected Hours

40 per week.

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