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Focused Customer Success Manager Upsell

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: Megaport
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Growth-Focused Customer Success Manager: Renewals & Upsell

Megaport is seeking a Customer Success Manager to act as the main contact for existing customers, focusing on post-sale relationships, enablement, renewals, and expansion of value across designated accounts in the Southeast pod.

You will drive revenue growth by proactively reaching out to customers, presenting Megaport enhancements and pricing initiatives, and supporting an exceptional customer experience.

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