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Banking Customer Support Specialist
Job in
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-07-19
Listing for:
Provident Bank
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Provident Bank is seeking a Customer Support Specialist in New Jersey to handle inbound calls from customers, interpret needs, troubleshoot, and provide solutions, while staying updated on policies and services. You will strive to deliver an exceptional customer experience and meet service metrics.
The role requires clear communication, problem-solving, and the ability to work a flexible schedule within bank operating hours, including Saturdays. Basic office software proficiency is expected.
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