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Airport Passenger ; Freelance

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: FlightHelp
Contract position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 55104 - 96432 USD Yearly USD 55104.00 96432.00 YEAR
Job Description & How to Apply Below
Position: Airport Passenger Support (Freelance)

Join Our On-Call Team at Newark Liberty International Airport (EWR):

Help Passengers Claim Their Rights!

At Flight Help, we support airline passengers in claiming compensation for delayed or canceled flights. To date, we have assisted hundreds of thousands of travelers navigate stressful travel disruptions.

We are currently expanding our network and looking for Freelance Passenger Support / Flyer Distributors (m/f/d) on an on-call basis at Newark Liberty International Airport (EWR).

This is a non-sales role focused purely on information sharing, passenger support, and professional representation.

Your Role & Responsibilities:
  • When a significant flight disruption occurs (e.g., delays exceeding 3 hours), our operations team will contact you with all the details.
  • Respond on Short Notice:
    Travel to the Newark Liberty International Airport (EWR) arrivals area when notified.
  • Inform Passengers:
    Distribute informational flyers to passengers of the affected flight and explain how Flight Help can assist them.
  • Be a Reassuring Presence:
    Communicate with passengers in a friendly, calm, and professional manner.
  • (

    Note:

    No airport security clearance is required for this role).
What We Offer High Flexibility:
  • A completely flexible schedule based on flight disruption events. Work only when incidents occur and you are available.
Great Compensation:
  • 50$ per assignment (each assignment lasts approximately 1 hour) + 15$ per claim after the first 5;
Full Expense Reimbursement:
  • Additional costs such as fuel, parking fees, or public transportation tickets are fully covered.
Performance Bonuses:
  • Opportunity for additional performance-based bonuses and long-term collaboration with increased responsibilities.
Location:
  • Residence in Newark, New Jersey or the surrounding area.
Languages:
  • English and additional languages are a strong advantage.
Skills:
  • Reliable, punctual, and comfortable interacting with the public in a professional manner.
Interested in joining us?

Applying is quick and easy! Just make sure to add your phone number and mail to be able to contact you!

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