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Airport Customer Experience Leader
Job in
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-07-30
Listing for:
American Airlines
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
American Airlines is seeking a Customer Service Manager for the Newark, NJ area to lead the airport operations team in delivering a high-quality customer experience. You will coach frontline staff, drive safety and efficiency, and ensure adherence to federal and local regulations while supporting a world-class travel experience.
The role requires partnering with cross-functional teams, managing shifts, and fostering a culture of respect and excellence across the operation.
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