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Customer Service Specialist — ITAR & Tech Support
Job in
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-07-31
Listing for:
Thorlabs
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Thorlabs in Newton, NJ is seeking a Customer Service Representative to build strong relationships with customers and ensure all requests are met under general supervision.
You will handle orders, quotes, inquiries by phone, email, and chat, maintain pricing guidelines, and support ITAR compliance; occasional duties at other Thorlabs locations may be required. Saturday work is expected as needed.
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