Vehicle Inspection Agent in Newark
Listed on 2026-09-13
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Customer Service/HelpDesk
Customer Service Rep, Spanish Customer Service
Job Description Job Description Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering
top-notch service to our customers while fostering a supportive and inclusive work
environment for our employees. Be part of a supportive and collaborative work culture where
your contributions are valued and recognized.
Why Choose Drivo Rent A Car?Exciting Opportunities:
Enjoy competitive compensation, opportunities for advancement within the company.
Positive Work Environment:
Training and Development:
Access ongoing training and development programs to enhance
your skills and excel in your role.
The ideal candidate possesses the following attributes:- Strong attention to detail and organisational skills
- Exceptional customer service and communication abilities
- Familiarity with video inspection processes
- Basic photography skills for capturing pre-existing conditions
- Ability to manage traffic flow efficiently
- Greet customers dropping off rental cars with a warm smile
- Secure vehicle keys, confirm documentation, and perform necessary checks
- Perform video inspections for damages and remind customers to check for personal belongings
- Identify and lost items found in the vehicle with detailed information
- Park units requiring service in designated areas and inform the Service Supervisor
- Thoroughly review cars for damage upon return, open and file claims promptly
- Control traffic flow as a guide for incoming and outgoing rental cars
- Ensure high-quality video check-out processes
- Record pre-existing conditions by capturing additional photos
- Assist customers with inquiries about car features and conditions
- Inform customers of return policies (e.g., No Smoking, No Pet Hair, Gas, etc.)
- High school diploma or GED
- Minimum 1-year customer service
- Must be at least 21 and have a valid driver's license with a clean driving record
- Ability to follow defined service processes
- Must be willing to wear company uniforms
- Ability to communicate in English, speaking other including Spanish is a plus
Position available at LGA, JFK, and Newark airport locations
Salary:
From $18.00 per hour - $20.00 per hour + up to $1500 bonuses
Expected hours: 40 per week
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