Customer Experience & NPS Leader
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management, Bilingual
Hertz in Newark, NJ seeks a Customer Service Associate to deliver above-and-beyond customer service at the counter. You will own first-contact resolution and drive guest satisfaction while coordinating with management as the primary Net Promoter Score (NPS) liaison.
Responsibilities include analyzing NPS data, guiding staff to meet needs, and enforcing corporate policies. Excellent communication and relationship-building skills are essential for success in this role.
We have an opening for a Customer Experience & NPS Leader in Newark, NJ, United States within Management & Operations, Sales.
We are seeking a motivated Customer Experience & NPS Leader to join Hertz in Newark, NJ, United States.
Consider building your career as a Customer Experience & NPS Leader at Hertz.
The Customer Experience & NPS Leader position in the Management & Operations, Sales field is open for applications.
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