Trainer II
Job in
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-07-30
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-30
Job specializations:
-
Education / Teaching
Adult & Continuing Education, Training Instructor / Specialist
Job Description & How to Apply Below
- Responsible for training delivery and contributing to the development of learning solutions
- Collaborate with other Service Training & Development areas for program design and implementation
- Responsible for training delivery on new hire training material at Horizon sites and remote vendor locations
- Assist with the modification of training resources/schedules in response to staffing issues and/or business needs
- Escalate issues reported to training or identified through analysis and assist with problem resolution
- High School Diploma/GED required
- Bachelor's Degree preferred
- 1 year of experience in a call center environment or as a Trainer if Bachelor's is considered
- In lieu of a degree, an additional 3 years of experience can be substituted
- Certificate programs from TD (ASTD) a plus
- Knowledge of adult learning theory
- Knowledge of training programs
- Knowledge of facilitating learning
- Knowledge of insurance/healthcare industry
- Experience with Microsoft Office, PowerPoint, Excel, Word, Project, Access, Visio & Share Point
Demonstrates expertise in training delivery and program design, with a strong understanding of adult learning theory and experience in the insurance and healthcare industry. Proficient in utilizing Microsoft Office tools to develop and modify training resources effectively.
Highest-signal resume keywords- Training Delivery
- Adult Learning Theory
- Program Design
- Microsoft Office Suite
- Insurance/Healthcare Knowledge
- Training Delivery
- Program Design
- Facilitating Learning
- Knowledge of Training Programs
- Adult Learning Theory
- High School Diploma/GED
- Bachelor's Degree (Preferred)
- Certificate Programs from TD (ASTD)
- Call Center Environment
- Insurance Industry
- Healthcare Industry
- Microsoft Office
- Power Point
- Excel
- Word
- Project
- Access
- Visio
- Share Point
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