Level 4 | Energy Service Technician | Senior Technician

L4 | Energy Systems Technician | Senior Technician

Senior Technician

Senior-level expertise. Organization-wide impact.

Department:
Field Operations

Reports To:

Field Supervisor / Operations Manager

Employment Type:

Full-Time

Base Compensation: $35-$45/hr ($72,800-$93,600 annually)

Max Annual Compensation (with incentives): $120,000+

POSITION OVERVIEW

Level 4 Senior Technicians are Servist Energy's most experienced and trusted field operators. You combine elite diagnostic ability - spanning high-voltage systems, SCADA integration, MV oversight, SEL relay experience, and complex BESS platforms - with the leadership skills to manage crews, interface directly with clients, and drive measurable performance outcomes across large-scale operations. At this level, your impact reaches far beyond individual tasks: you're setting the technical standard, mentoring the next tier of experts, and serving as the on-site authority on every job you lead.

CORE RESPONSIBILITIES

Advanced Diagnostics & High-Voltage Systems

• Lead high-level troubleshooting and diagnostics across solar PV, BESS, EV charging, and SCADA systems
• Perform advanced electrical analysis including switch gear, breaker coordination, transformer diagnostics, and power quality testing
• Conduct high-voltage testing, load analysis, insulation resistance measurements, and breaker coordination studies
• Provide technical oversight for medium-voltage (MV) work (600V-34.5kV) - oversight and planning authority; MV energized tasks performed by qualified licensed personnel
• Diagnose complex inverter, switch gear, transformer, and battery system faults with advanced corrective action
• Oversee grid interconnection compliance, power factor correction, and energy storage system integration

Crew & Project Leadership

• Lead multi-technician crews on large-scale, technically complex, or multi-site field operations
• Coordinate field execution, workflow sequencing, and resource allocation across job sites
• Serve as the primary technical escalation point for all field issues; manage Level 1, 2, and 3 technicians
• Oversee SCADA integration, network diagnostics, and system automation across managed assets
• Assist in contract development, service agreement fulfillment, and client performance reviews

Commissioning & Performance Optimization

• Lead installation, testing, and commissioning of new renewable energy assets to design specifications
• Ensure compliance with engineering design specs, local utility requirements, and interconnection agreements
• Optimize SCADA monitoring, data acquisition, and remote troubleshooting to maximize system uptime
• Execute predictive maintenance programs and root cause analysis with documented outcomes
• Work directly with engineers, project managers, and utility operators to resolve performance issues

Client Interface & Technical Communication

• Serve as primary client-facing technical resource; deliver detailed service reports and performance recommendations
• Provide technical input on system upgrades, retrofits, and performance optimization strategies
• Support engineering and project management teams in performance trend analysis and maintenance forecasting
• Interface with OEM partners and manufacturer technical teams on product performance and warranty issues

Training & Technical Development

• Develop and implement technical training programs and field best practices for the service team
• Mentor Level 1, 2, and 3 technicians in advanced diagnostics, high-voltage safety, and systems thinking
• Contribute to the organization's body of training materials and standard operating procedures
• May serve as the Incident Emergency Response Coordinator or equivalent on complex sites

Safety & Compliance Leadership

• Lead high-risk job planning, JHAs, arc flash safety briefings, and safety compliance across all team activities
• Enforce OSHA, NFPA 70E, and NEC compliance; coordinate with regulatory agencies on site as needed
• Consult on changes and improvements to company-wide safety practices and field protocols

REQUIRED QUALIFICATIONS

• 5+ years of experience in solar PV, BESS, EV charging, and electrical service industries
• Expert-level knowledge of AC/DC power systems, high-voltage equipment, and renewable energy integration
• OSHA 30 and NFPA 70E (current)
• NABCEP PVIP (Photovoltaic Installation Professional) - required or must be actively in progress
• ESIP (Energy Storage Installation Professional) - required or in progress
• SEL Relay experience (required)
• Ability to provide oversight for medium-voltage systems (600V-34.5kV)
• Valid driver's license with a clean driving record; ability to travel regionally

PREFERRED QUALIFICATIONS & CERTIFICATIONS

• Master Electrician or Journeyman Electrician License
• Advanced BESS or microgrid integration experience
• Knowledge of utility interconnection processes, relay protection schemes, and grid compliance standards
• CPR, First Aid, Fall Protection, Aerial Lift, and Confined Space certifications
• Experience with AI-based or predictive maintenance analytics platforms

PATH TO PROMOTION - LEVEL 4 → NEXT LEVEL

• Demonstrated…