Experienced Critical Power Field Technician; UPS Field Engineer

Experienced Critical Power Field Technician (UPS Field Service Engineer)

Pearce from CBRE is seeking an Experienced Critical Power Field Technician (UPS Field Service Engineer) to support customers throughout Newark, NJ, and the surrounding region. This position provides preventive maintenance, emergency service, commissioning support, and battery services on UPS systems, DC power systems, battery plants, PDUs, and static transfer switches in mission-critical environments including data centers, telecommunications facilities, healthcare facilities, and industrial sites.

Success in this role requires strong electrical troubleshooting skills, sound technical judgment, and the ability to work independently while delivering exceptional customer service. You will be expected to safely diagnose complex power system issues, restore equipment to operational status, and build long-term customer confidence through professionalism and technical expertise.

Core responsibilities include performing preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment. You will diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices. Installation, commissioning, and replacement of UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure are also part of the role.

Responding to emergency service calls and restoring customer systems to operational status while maintaining the highest safety and quality standards is crucial. Battery testing, capacity testing, failure analysis, and lifecycle replacement services are also required. Complete service reports, maintenance documentation, and customer communications accurately and professionally. Develop strong customer relationships through technical expertise, responsiveness, and exceptional service delivery. Mentor junior technicians and support field training efforts by sharing troubleshooting techniques, safety practices, and technical knowledge.

Maintain compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements. Support additional field service activities as business and customer needs evolve.

Core experience includes military veterans with backgrounds in electronics, avionics, communications, radar, power generation, electrical maintenance, nuclear power, or related technical specialties. Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switch gear, data center infrastructure, or other mission-critical electrical infrastructure is required. Experience supporting equipment from manufacturers such as Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms is strongly preferred.

Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies is necessary. Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation is required. Experience using multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools is essential. Demonstrated ability to independently troubleshoot and resolve complex electrical and electronic system failures is crucial.

Strong customer-facing communication skills with the ability to explain technical findings, recommendations, and corrective actions to both technical and non-technical stakeholders is required. Proven commitment to safety, quality workmanship, and professional accountability is necessary. Valid driver's license and willingness to travel within the assigned service territory, including occasional overnight travel as required.

Physical/work environment includes compliance with OSHA, DOT, NFPA 70E, customer site requirements, and company safety policies at all times. Valid driver's license with an acceptable driving record and the ability to meet company vehicle requirements. Ability to pass all required…