Player Support Expert – iGaming & Sports Betting
Job in
Newark, Essex County, New Jersey, 07175, USA
Listed on 2026-07-18
Listing for:
Rush Street Interactive
Full Time
position Listed on 2026-07-18
Job specializations:
-
Entertainment & Gaming
iGaming & Sports Betting, Customer Service Rep, Casino, Gaming Manager
Job Description & How to Apply Below
Rush Street Interactive seeks a Player Support Agent to deliver empathetic, real-time support across chat, email, and phone for Bet Rivers and Play Sugar House players. You will assist with account management, promos, loyalty programs, and game rules while guiding players through responsible gaming tools.
You’ll investigate complex bugs, fraud signals, or account concerns and liaise with Payments, Risk, Promotions, and Tech teams to resolve issues. A fast-paced, collaborative environment awaits.
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