PGIM - Associate Manager, Loan Operations

Overview

Job Classification:
Investment Management - Investment Operations

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

As a global asset management business of Prudential, we are continually looking for ways to improve financial services. We are passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We believe talent is key to achieving our vision and are intentional about building a culture of respect and collaboration. When you join PGIM, you ll unlock a motivating and impactful career while growing your skills and advancing your profession at one of the world s leading global asset managers. If you re not afraid to think differently and challenge the status quo, join a dedicated team investing in your future by shaping tomorrow today.

At PGIM, You Can!

As part of PGIM s Private Credit Investment Operations team, you will play a critical role in supporting our Private Credit investment business. This position focuses on loan servicing for PPC s Direct Lending platform and requires close collaboration with internal and external stakeholders to ensure seamless deal execution.

You will be responsible for managing the full lifecycle of loan servicing activities, ensuring operational excellence and compliance across all transactions. Your role will involve coordinating with deal teams, fund operations, and external banking partners to facilitate accurate and timely settlements. You will also contribute to strategic initiatives aimed at enhancing system capabilities and streamlining processes.

This position is based in our office in Newark, New Jersey and will follow a hybrid schedule (3 days in office).

• Serve as the primary relationship manager for fund administrators and third-party lenders.
• Provide daily operational support to fund operations, deal teams, and business partners.
• Assist in the ongoing management of multiple middle-market direct lending products (e.g., CLO, BDC).
• Support transaction execution by tracking upcoming deal closings and managing the funding and hedging process.
• Review and validate closing documentation, including credit agreements, funding memos, and wire instructions.
• Ensure all trade and funding details are accurately captured in internal systems prior to settlement.
• Approve and review accurate trade booking, new loan setup, and reconciliation of cash discrepancies.
• Maintain accurate and up-to-date records in Wall Street Office or equivalent loan servicing platforms.
• Navigate complex settlement activities with borrowers and the banking community.
• Manage daily production including cash forecasting and positioning.
• Ensure timely review and release of deal funding wires in alignment with standard operating procedures
• Support system enhancements and process improvements to increase efficiency and reduce risk.
• Mentor and support junior team members, fostering a collaborative and high-performing environment.

• Bachelor undergraduate degree and 5+ years in the banking and financial services industry
• Familiarity with loan closing and servicing processes
• Strong attention to detail
• Strong PC skills, including extensive knowledge of Microsoft Suite, specifically Excel
• Excellent communication and analytical skills
• Ability to manage multiple assignments and changing priorities
• Critical thinking and problem-solving experience
• Ability to convey sense of urgency and to work productively with both internal and external business partners

• Previous exposure with direct lending and private credit funds
• Knowledge of Wall Street Office or other middle office systems

Note
:
Prudential is required by state-specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $100,000-$110,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

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• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance,…