Community Development Finance Relationship Manager

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Community Development Finance Relationship Manager is responsible for the sales, service and retention of complex community development investment customers for the Company’s Community Reinvestment Act (CRA) Program. The incumbent develops new business and manages portfolios and credit quality for an assigned portfolio of commercial customers. Will develop and manage complex accounts that meet the bank’s investment requirements and maximize profitability while minimizing risk.

Will also act as a primary business relationship owner for new, complex community development investments with a focus on Low‑Income Housing Tax Credits, but may also include New Market Tax Credit and Small Business Investment Company Private Equity Funds and other Alternative Investments.

• Leads the due diligence process on new investments including conducting due diligence and financial analysis as well as working in collaboration with credit professionals to produce credit memos for new investments.
• Represents Santander in civic and community functions to further enhance the organization’s brand and develop expanded business.
• Advises local management on strategies and action plans to fulfill their goal under CRA.
• Drives development and execution of CRA Strategy to ensure performance against CRA goals.
• Develops tactics within their market along with local market management to accomplish CRA objectives.
• Manages regulatory reviews to ensure that Company CRA activities are sufficient to pass periodic compliance tests to enable ongoing operations, acquisitions and other activities to continue.
• Develops and maintains solid relationships with community based organizations, political leaders, State agencies and advocacy groups who will support the Company in attaining its goals under the CRA.
• Reviews, recommends and refers complex community development loans and investments to the business lines.
• Prepares and communicates periodic self‑assessments of the Company’s CRA performance, including: interpreting statistical results, communicating results to Company management and CRA Steering Committee, and recommending adjustments to business plans.
• Ensures work is in compliance with applicable laws, regulations and guidelines, as detailed in policies located on the Company intranet; policies include but are not limited to Fair Lending, Know Your Customer, Bank Secrecy Act and other applicable anti‑money‑laundering policies.
• Leads reporting on the pipeline for potential community development investments.
• Works with credit, compliance, and internal and external auditors to ensure investments are originated and managed within policy and applicable laws and regulations.
• Monitors credit quality within assigned portfolios, in partnership with portfolio management, and takes action as appropriate.
• Identifies, evaluates, structures and documents new investments. Performs site visits to investment opportunities.
• Subject Matter Expert for qualifying loans, investments and services for CRA credit.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree or equivalent work experience:
  Finance, Accounting, Business or Economics
  - Required.
• 9+ years of direct CDF and LIHTC experience
  - Required.
• In‑depth knowledge of CRA and Fair Lending regulations required, including HMDA and ECOA.
• Excellent,…