Community Liaison

Responsibilities

Hampton Behavioral Health Center is a private behavioral healthcare center and offers the most advanced behavioral health, diagnostic treatment services for adults, adolescents and older adults in both inpatient and outpatient programs. A commitment to excellence in diagnosis, treatment and education – these concepts are at the core of Hampton Behavioral Health Center’s mission.

We are looking for an energetic and motivated Community Liaison to serve the Central & Northern Jersey Region as a contact with new and existing referral sources, while continually identifying and cultivating new referral sources that have the potential to direct prospective clients to Hampton Behavioral Health Center.

Key Responsibilities:

• In conjunction with the other Liaisons, assists with the development and refinement of marketing materials, website content, marketing collateral, competitive analyses, standard presentations, and departmental processes, reporting, and performance metrics.
• Along with the team, develops and maintains a strong and productive referral relationships, ensuring the organization is understood by the referral sources and educates them on the Hospital programs.
• Liaisons assist the Director with market research activities in order to keep abreast of changing patient demographics in order to evaluate marketing and communication activities to the referral sources and community.
• Community Liaisons will work as a team to develop and maintain strong business and referral relationships with physicians, discharge planners, insurance representatives and the medical community.
• In order to maintain relationships with referral sources, community liaisons may need to be flexible regarding schedules for evening and weekend events.
• In this role you will facilitate mobile level of care assessments for patients in other treatment settings for treatment options at Hampton Behavioral Health. This will require taking the lead in conducting level of care assessments on patients seeking evaluation for psychiatric treatment (with possible co-occurring substance abuse). Provide crisis and supportive contact with patients and families;
  Responsible for accurate and timely documentation;
  Coordinating with insurance companies for authorizations of recommended treatment.
• Maintains facility’s presence in the community by regular attendance at community meetings such as SRC, PAC and mental health boards, along with other community groups as needed.
• Maintain on-going relationships along with the other Liaisons by visiting each screening center on a consistent basis as designated by the Director of Community Resources.
• Must possess excellent written and verbal communication skills, service excellence skills, able to work with the team on a consistent basis, and be committed to maintaining strong referral relationships.

Benefits Highlights:

• Challenging and rewarding work environment
• Career development within Hampton and UHS
• On site opportunities for Continuing Education and CEU’s
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescriptions Plans
• 401(k) with company match and stock purchase plans
• Bachelor’s degree in marketing, clinically related field or humanities.
• Minimum of three years experience in a clinical and/or marketing position preferably in a healthcare setting.
• Familiarity with the healthcare environment and previous direct sales in marketing psychiatric services preferred.

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune;

and listed in Forbes ranking of America’s Largest Public Companies.

Job Requirements:

• Bachelor degree in clinically-related field, marketing or humanities, or licensed as RN.
• Minimum of 3 years experience in clinical area.
• Familiarity with South Jersey healthcare environment.
• Previous direct sales in marketing…