Unit Secretary, Medical Surgical Unit

Unit Secretary, Medical Surgical Unit-I

Req #:

Category:
Clerical / Administrative

Status:
Part-Time

Shift: Evening

Facility:
Newark Beth Israel Medical Center

Department:
Medical-Surgical Unit-I

Pay Range: $20.42 per hour

Location:

201 LYONS AVENUE, NEWARK, NJ

The Unit Secretary is responsible for a wide range of administrative and unit support activities to facilitate the efficient workflow of a patient unit.

• High School graduate or equivalent
• Familiar with Microsoft Office Word, Excel, Outlook
• Candidates must have familiarity with office equipment such as copier and fax machines or demonstrate willingness to learn

• Shift- 3:00pm-11:00pm
• Monday - Friday with every other weekend and holiday
• Part Time
  - Evening

• Answer screen and transfer inbound phone calls, receive and direct flow of patients, visitors, and physicians, and respond to patient call bells.
• Conduct environmental rounds, stock supply closet, complete assignment board, answer phones and call bells, print daily census, complete patient rounds, file diagnostic reports.
• Answer telephone and intercom in a polite manner and communicate information to appropriate personnel or family.
• Contribute to the unit's overall patient satisfaction score by doing regular rounding escalation of complaints and providing service recovery.
• Perform chart maintenance and chart assembly/chart thinning according to policy.
• Promote patient flow efforts by actively participating in patient movement and escalating barriers to management.
• Promote patient satisfaction through individual activities as evidenced by feedback from patients and families.
• Transcribe physician orders.
• Retain correct and appropriate medical information in the medical record, facilitating accommodations for the special needs of patients by ordering supplies, equipment, specialty beds, and inventory to provide for those needs.
• Collaborate with other departments to coordinate and prioritize the movement of patients on admission through discharge by acting as the gatekeeper of the unit.
• Maintain the environment of the unit.
• Input computerized maintenance work orders, keep the hallways and patient rooms clear of clutter, and return specialty equipment when not in use.
• Ensure that patient rooms are in a constant ready state by expediting discharged patients and making rooms available for new admissions as soon as possible.
• Work autonomously under the immediate supervision of the Director of Patient Care, follow up on phone messages from physicians, and proactively ensure that patients and families are being cared for properly.
• Participate in staff meetings, patient rounding sessions, and audits to address unit needs based on patient census and acuity changes.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

RWJBarnabas Health is an Equal Opportunity Employer