Associate Manager Clinical Health Services - NJ LTSS

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

This Associate Manager opportunity is a full‑time telework position with up to 20% travel to anywhere within the state of New Jersey on an as‑needed basis to support the staff. Standard working hours:
Monday – Friday, 8:00 a.m. to 5:00 p.m. EST.

The Associate Manager role requires strong leadership skills and advanced clinical judgement, with critical‑thinking skills to support the delivery of comprehensive physical, behavioral health, and psychosocial wraparound services. This position is responsible for daily program oversight, including staff recruitment and retention, problem solving, and fostering collaboration both within and across departments. The Associate Manager will also engage directly with state partners to ensure alignment with program goals and regulatory expectations.

The Associate Manager role shall be responsible for the management and supervision of the MLTSS Care Management staff. The role is responsible for the daily operations of the MLTSS Program and adherence to contractual requirements. The Associate Manager will oversee Care Managers (CMs) who are assigned to members in concentrated geographic areas. This includes members enrolled in the Managed Long‑Term Services and Supports program (MLTSS) and/or Dual Special Needs Program (D‑SNP/ FIDE).

• Must reside in the state of New Jersey in Somerset, Morris, Essex, Union or Hudson County.
• Must possess reliable transportation and be willing and able to travel up to 20% of the time. Mileage is reimbursed per our company expense reimbursement policy.
• Must have one of the following active unrestricted NJ State Licensure RN, LSW, or LCSW.
• 1+ year of experience in care management (preferred experience with the MLTSS program), behavioral health, or integrated health care settings.
• Strong understanding of Medicaid and Medicare, including experience with MLTSS FIDE SNP membership.
• 1+ year of previous leadership experience in a healthcare or managed care environment.
• Demonstrated ability to independently problem solve, analyze data to identify trends and gaps, and take proactive action to improve member outcomes and program performance.
• Proficiency in data‑driven decision‑making and performance monitoring.
• Experience collaborating with state agencies and external regulators (vendors).
• Excellent communication, organizational and interpersonal skills.
• Successful completion of the NJ Choice certification is a contingency of employment. As per NJ Division of Aging Services, Office of Community Choice Options guidance, an exam score of 80% or higher is required, along with successful completion of the State training modules, and field mentoring component.

• Familiarity with MLTSS, D‑SNP/FIDE program and NJ Medicaid regulations.
• Strong understanding of person‑centered service models.
• Demonstrated ability to lead multidisciplinary teams and manage complex workflows.
• Demonstrated experience working effectively in a remote or geographically distributed environment, including proficiency with virtual collaboration tools, self‑management, and maintaining productivity with minimal supervision.

• Minimum of an Associate’s degree in Nursing (BSN).
• Master's degree required for Social Work.

40

Full time

The typical pay range for this role is:

$88,374.00 - $

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS…