F&B Supervisor - Sunset Lounge - Jumeirah Mallorca

Supervisor (Sunset Lounge)

An opportunity has arisen for a Supervisor (Sunset Lounge) position to join our Food & Beverage Department in Jumeirah Mallorca.

The main duties and responsibilities of this role are:

• Oversee the daily operations of the Sunset Lounge outlet, ensuring service standards and Jumeirah brand guidelines are consistently upheld across all shifts.
• Deliver attentive, personalised guest experiences by anticipating needs, addressing complaints promptly, and fostering positive guest relationships.
• Provide hands-on supervision, coaching, and real-time support to the team to maintain high performance, safety, and operational standards.
• Monitor service flow, food & beverage presentation quality, and guest satisfaction to ensure a seamless and memorable outlet experience.
• Assist in scheduling, shift organisation, and special event coordination while supporting cost control and minimising wastage.
• Collaborate closely with the kitchen team and F&B leadership to ensure efficient, high-quality operations and proactive communication.

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 2 years of experience in a similar role in hospitality or luxury F&B operations.
• Good team management skills with a focus on guest satisfaction and service excellence.
• Good operational awareness, including scheduling, cost control, and health & safety compliance.
• Fluent in English; additional languages are a plus.

About the Benefits:

• Join a growing luxury hospitality company with exciting opportunities for training, development, and career advancement.
• Work in a unique environment in the heart of Mallorca, surrounded by beauty, luxury, and a energetic multicultural team.
• Enjoy generous F&B discounts and reduced hotel rates across our properties worldwide.
• Benefit from complimentary cleaning of employee uniforms and work attire.